This Privacy Policy describes how Treknocom (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit or interact with our website, traknocom.com (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
We may collect the following types of personal information from you:
- Contact Information: When you fill out forms on our Site, such as contact forms, we may collect your name, email address, phone number, and any other information you choose to provide.
- Usage Data: We may automatically collect information about your interaction with our Site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies and Tracking Technologies: Our website, traknocom.com, uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
- What are Cookies? Cookies are small text files that are placed on your computer or mobile device when you visit a website.
- Types of Cookies We Use:
- Strictly Necessary Cookies: Essential for website operation and enabling core functionalities.
- Analytical/Performance Cookies: Help us understand how visitors interact with our website to improve its performance. We may use third-party analytics providers like Google Analytics.
- Functionality Cookies: Recognize you upon return visits to personalize content and remember preferences.
- Third-Party Cookies: Third-party services (e.g., analytics providers) may also set cookies. Please review their privacy policies for more information.
- Managing Your Cookie Preferences: You can manage cookies through your browser settings. Upon your first visit, a cookie consent banner will allow you to set preferences for non-essential cookies.
- Consequences of Blocking Cookies: Blocking cookies may impact website functionality and your user experience.
- Updates to this Cookie Section: We may update this section to reflect changes in our cookie usage or legal requirements.
- Information Provided Voluntarily: Any other information you voluntarily provide to us through the Site, such as in email communications or through other features of the Site.
How We Collect Information
We collect information through:
- Direct Interactions: When you actively provide information via forms or direct contact.
- Automated Technologies: Through cookies and analytics tools that automatically collect usage data.
How We Use Your Information
We may use your personal information for:
- Communication: Responding to inquiries and providing requested information.
- Service Delivery: Facilitating our services based on your requirements.
- Website Improvement: Analyzing usage to enhance our Site's content and functionality.
- Marketing (if applicable): Sending promotional materials with your consent (with opt-out options).
- Legal Compliance: Complying with applicable laws and legal processes.
Sharing Your Information
We may share your information with:
- Service Providers: Third-party providers assisting in website operation and service delivery (e.g., CRM hosting).
- Analytics Platforms: Such as Google Analytics, for website analysis
- Regulatory Authorities: If required by law.
- Business Transfers: In case of mergers, acquisitions, or other business transfers.
Data Security
We take reasonable measures to protect your data, stored in our CRM hosted by an authorized third party with security safeguards. However, no online transmission or storage is completely secure.
Your Rights Regarding Your Data
Depending on your location and applicable laws (GDPR, CCPA, India IT Act), you may have rights to access, correct, delete, object to processing, restrict processing, data portability, and withdraw consent. To exercise these rights, contact us at privacy@treknocom.com.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@treknocom.com